Next Generation Leadership Communications Program; Module 3: Leading in Conversations - FULL

Next Generation Leadership Communications Program; Module 3: Leading in Conversations - FULL

BCTA Classroom
20111 93A Avenue, Langley, BC

The Program

The Next Generation Leadership Communications Program is an intensive leadership development program designed for the next generation of leaders in the transportation industry.  New and future leaders of BCTA member companies are invited to participate in this four-module certificate program.  A minimum five years of management experience is recommended for program participants.

The objective of this program is to help participants to build influential communication skills that can be used both inside and outside their organizations.  Throughout the program, participants will apply what they are learning through facilitated discussions, role-plays, and videotaped feedback from the instructor.  The goal is leadership in all interactions.

By the end of this program, participants will be able to:

1)   Approach all communication with the intent to engage their audiences and inspire action;

2)   Organize their thinking to create clarity and focus in their communication;

3)   Project a dynamic and authentic executive presence in all situations;

4)   Communicate clearly and listen well in impromptu and challenging conversations; and

5)   Lead and attend meetings with the intent to drive action.

 

The Humphrey Group

The Next Generation program sessions are facilitated by The Humphrey Group, a Canadian leadership development firm.  The Humphrey Group focuses on fostering leadership in its clients by strengthening their ability to communicate in a way that influences others and inspires action.  We are pleased to partner with The Humphrey Group to deliver a program that addresses the need to build and enhance leadership skills within our members' organizations.

 

MODULE 3:  LEADING IN CONVERSATIONS        

Every day, employees at all levels have opportunities to lead by shaping the way people think and act.

These “leadership moments” are found not in formal presentations but in everyday conversations; including project updates, impromptu meetings and even challenging interactions.  Today’s leaders must learn to capitalize on these opportunities.

In this module, participants strengthen their ability to:

•             Think on their feet and influence others in challenging one-on-one conversations;

•             Shape conversations by being clear in their thinking and actively listening; and

•             Diffuse challenging conversations by using active listening techniques.

Participants will role-play difficult conversations where they must inspire action and shape the thinking of their audience.  They will receive feedback from the instructor.

Our apologies this program is now full and no longer accepting registrations.

Past Dates

1
May
9:00 am - 12:30 noon
Langley